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Trial registered on ANZCTR
Registration number
ACTRN12619000070134
Ethics application status
Approved
Date submitted
27/12/2018
Date registered
18/01/2019
Date last updated
1/02/2019
Date data sharing statement initially provided
18/01/2019
Type of registration
Prospectively registered
Titles & IDs
Public title
A prospective evaluation of patient needs the day after discharge from Cabrini Emergency Department as determined by nurse telephone follow-up program
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Scientific title
Description of patient needs within 48 hours of discharge from Cabrini Emergency Department as determined by nurse telephone follow-up program
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Secondary ID [1]
296900
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Nil Known
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Universal Trial Number (UTN)
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Trial acronym
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Linked study record
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Health condition
Health condition(s) or problem(s) studied:
Needs of Emergency Department Patients Post-Discharge
310901
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Condition category
Condition code
Emergency medicine
309570
309570
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0
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Other emergency care
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Intervention/exposure
Study type
Observational
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Patient registry
True
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Target follow-up duration
48
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Target follow-up type
Hours
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Description of intervention(s) / exposure
This study will observe patients who have been discharged from Cabrini's Emergency Department and are eligible for a nurse telephone follow-up call service (which occurs the day after discharge as part of standard care at Cabrini). Patients who have re-attended the emergency departments prior the call or already have a Emergency Department medical review are not eligible. Telephone calls are estimated to take 1 to 20 minutes based on patient needs and interventions required (e.g. medication/clinical advise, facilitating follow-up, patient recall).
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Intervention code [1]
313217
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Not applicable
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Comparator / control treatment
No control group
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Control group
Uncontrolled
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Outcomes
Primary outcome [1]
318526
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Patient needs day after discharge from Emergency Department (such as advice/clarification on diagnosis/investigations/treatment, follow-up investigations/appointments, patient recall) as recorded by nurse via existing standardised digital form on electronic whiteboard overlay system (Imatis).
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Assessment method [1]
318526
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Timepoint [1]
318526
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within 48 hours of discharge from the Emergency Department
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Secondary outcome [1]
365247
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Interventions provided by nurse telephone follow-up program (such as medication/clinical advice, facilitating follow-up specialist appointments, patient recalls/reviews to hospital) as recorded by nurse via existing standardised digital form on electronic whiteboard overlay system (Imatis)
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Assessment method [1]
365247
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Timepoint [1]
365247
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at time of nurse follow-up phone call (generally within 48 hours of patient's discharge from emergency department)
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Secondary outcome [2]
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Successful modes of contact (voicemail, text, phone call - landline, phone call - mobile, return phone call) with patients (or carers) based on patient demographics as determined by collating demographic data on hospital database system with nurse inputted data via standardised digital form on electronic whiteboard overlay system (Imatis)
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Assessment method [2]
365248
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Timepoint [2]
365248
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at time of nurse follow-up phone call (generally within 48 hours of patient's discharge from emergency department)
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Eligibility
Key inclusion criteria
Patients called as part of the Emergency Department telephone follow-up program
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Minimum age
18
Years
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Maximum age
No limit
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Sex
Both males and females
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Can healthy volunteers participate?
No
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Key exclusion criteria
Patients admitted to hospital or other Cabrini facilities within 24 hours of discharge
Patients with appointments in medical ED review clinic the following day
Patients already re-attended ED prior to telephone follow-up
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Study design
Purpose
Natural history
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Duration
Cross-sectional
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Selection
Convenience sample
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Timing
Prospective
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Statistical methods / analysis
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Recruitment
Recruitment status
Not yet recruiting
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Date of first participant enrolment
Anticipated
1/04/2019
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Actual
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Date of last participant enrolment
Anticipated
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Actual
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Date of last data collection
Anticipated
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Actual
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Sample size
Target
5000
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Accrual to date
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Final
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Recruitment in Australia
Recruitment state(s)
VIC
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Recruitment hospital [1]
12797
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Cabrini Hospital - Malvern - Malvern
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Recruitment postcode(s) [1]
25257
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3144 - Malvern
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Funding & Sponsors
Funding source category [1]
301469
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Hospital
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Name [1]
301469
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Cabrini Hospital
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Address [1]
301469
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181-183 Wattletree Rd, Malvern VIC 3144
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Country [1]
301469
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Australia
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Primary sponsor type
Other Collaborative groups
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Name
Telematics Trust
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Address
Level 32, 360 Collins Street
Melbourne VIC 3000
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Country
Australia
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Secondary sponsor category [1]
301217
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None
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Name [1]
301217
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Address [1]
301217
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Country [1]
301217
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Ethics approval
Ethics application status
Approved
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Ethics committee name [1]
302214
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Cabrini Human Research Ethics Committee
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Ethics committee address [1]
302214
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Cabrini Health 181-183 Wattletree Road Malvern VIC 3144
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Ethics committee country [1]
302214
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Australia
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Date submitted for ethics approval [1]
302214
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02/01/2019
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Approval date [1]
302214
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31/01/2019
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Ethics approval number [1]
302214
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11-21-01-19
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Summary
Brief summary
Most patients are discharged following a presentation to an emergency department. There is very little research regarding this heterogeneous populations’ needs post discharge. Cabrini’s nurse telephone follow-up program offers an opportunity to contact these patients, in order to better understand their concerns and provide background for future policy development. The goal of the study is to create a better understanding of the needs of patients post-discharge from Cabrini emergency department. It is likely that the needs determined from the Cabrini population are similar to the needs of discharged patients from other EDs. It also aims to provide quantitative data on telephone follow-up program and describe the mode of successful patient contact. This study will be a prospective, observational study, collecting data from Cabrini’s nurse telephone follow-up program over the period of 6 months. Patients are included if they are eligible for the existing program and were discharged from the emergency department within the allocated timeframe. Demographic data will be gathered from hospital’s new whiteboard platform software (Imatis) that will source its information from Patient Administrator System (PAS) and other hospital databases. The data will be analysed and a descriptive paper submitted to various biomedical journals. This study aims to describe patients needs post-discharge from ED which may influence future policies and research about discharge safety and discharge processes. Furthermore, it may also provide some input into follow-up policies for medical administration.
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Trial website
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Trial related presentations / publications
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Public notes
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Contacts
Principal investigator
Name
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Dr Katie Walker
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Address
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Cabrini Health
181-183 Wattletree Rd, Malvern VIC 3144
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Country
89470
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Australia
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Phone
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+61 431272262
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Fax
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Email
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[email protected]
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Contact person for public queries
Name
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David Cui
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Address
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Cabrini Health
181-183 Wattletree Rd, Malvern VIC 3144
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Country
89471
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Australia
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Phone
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+61 403983309
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Fax
89471
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Email
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[email protected]
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Contact person for scientific queries
Name
89472
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David Cui
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Address
89472
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Cabrini Health
181-183 Wattletree Rd, Malvern VIC 3144
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Country
89472
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Australia
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Phone
89472
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+61 403983309
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Fax
89472
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Email
89472
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[email protected]
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Data sharing statement
Will individual participant data (IPD) for this trial be available (including data dictionaries)?
No
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No/undecided IPD sharing reason/comment
Study will be cross sectional study which will be de-identified prior to data analysis, which mean there will be no individual participant data kept
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What supporting documents are/will be available?
No Supporting Document Provided
Results publications and other study-related documents
Documents added manually
No documents have been uploaded by study researchers.
Documents added automatically
No additional documents have been identified.
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